55pk Privacy Policy

This Privacy Policy ("Policy") describes how 55pk ("the Platform", "we", "us", "our"), operating at https://55pk.cam, collects, processes, stores and protects personal data provided by or generated through your use of the Platform and all associated Services.

This Policy applies to all users who visit the 55pk website, register an account, place bets or wagers, contact our support team, or interact with the Platform in any capacity. By accessing or using the Platform, you acknowledge that you have read this Policy and consent to the data practices described herein.

This Policy should be read alongside the Terms & Conditions and Responsible Gambling Policy, which together govern your relationship with 55pk. In the event of a conflict between this Policy and the Terms & Conditions on a privacy-related matter, this Policy shall take precedence.

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information that identifies or can be used to identify you as an individual, directly or in combination with other data.
• "Processing" means any operation performed on personal data, including collection, storage, retrieval, use, disclosure, transmission or deletion.
• "Data Controller" means 55pk, the entity that determines the purposes and means of processing your personal data.
• "Data Processor" means any third party engaged by 55pk to process personal data on its behalf, under documented instructions and appropriate safeguards.
• "User" or "Data Subject" means you, the individual whose personal data is processed in connection with your use of the Platform.
• "KYC" (Know Your Customer) means the identity verification process used by 55pk to confirm user identity, age and, where applicable, source of funds, as required by applicable law and the operator's compliance obligations.
• "Cookies" means small text files stored on your device by your browser when you visit the Platform, used to recognise your browser and remember certain preferences or activities.
• "Sensitive Data" means personal data that requires additional protection due to its nature, including identity documents, financial information and transaction records.

55pk collects the following categories of personal data in connection with your use of the Platform:

Personal data is collected through the following means:

55pk processes your personal data for the following specific purposes:

• Account creation and management: To register, verify and maintain your 55pk account and provide access to all Platform Services.
• Identity verification and KYC compliance: To verify your identity, age (18+ requirement) and eligibility to use the Services, in accordance with operator compliance obligations.
• Payment processing: To process deposits and withdrawals, maintain accurate account balance records in PKR, and verify payment method ownership. Payment service references such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are used for transaction facilitation only and do not endorse gambling activities.
• Customer support: To respond to your enquiries, resolve disputes and provide technical assistance through live chat, email and other support channels.
• Fraud prevention and security: To detect, investigate and prevent fraudulent activity, money laundering, bonus abuse and other prohibited conduct as defined in the Terms & Conditions.
• Legal and regulatory compliance: To meet obligations imposed by applicable law, including anti-money laundering (AML) requirements, licensing conditions and any lawful requests from competent authorities.
• Responsible gambling: To record and enforce responsible gambling tools such as self-exclusion, deposit limits, loss limits and session reminders that you activate on your account.
• Platform improvement: To analyse aggregated and anonymised usage data for the purpose of improving Platform performance, usability and content offerings.
• Direct communications: To send you account-related notifications, security alerts, promotional offers (where you have opted in) and policy updates.

Processing of your personal data is carried out on the following legal bases as applicable to each purpose:

7.1 No sale of data. 55pk does not sell, rent, lease or trade your personal data to third parties for commercial or marketing purposes under any circumstances.

7.2 Service providers. We engage carefully selected third-party processors to assist in delivering the Services. These include payment processors, KYC verification providers, fraud prevention services, IT infrastructure providers, game content suppliers and customer support tools. All third-party processors are contractually required to process data only on documented instructions from 55pk and to implement appropriate security measures.

7.3 Legal and regulatory disclosure. We may be required to disclose personal data to competent legal authorities, regulators, courts or law enforcement agencies where required by applicable law, a court order, or in connection with the investigation of suspected criminal activity including fraud or money laundering.

7.4 Business transfers. In the event of a merger, acquisition, restructuring or sale of all or a portion of 55pk's business, personal data held by the Platform may be transferred as part of that transaction. You will be notified of any such transfer where required by applicable law.

7.5 Aggregated and anonymised data. We may share aggregated, anonymised statistical data that does not identify any individual with partners or for research and reporting purposes. This does not constitute a disclosure of personal data.

55pk retains personal data for the period necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or the operator's licensing conditions.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures.

55pk implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encryption at rest for sensitive personal data stored on our servers.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their role.
• Regular security assessments, penetration testing and vulnerability scanning of Platform infrastructure.
• Incident response procedures for detecting, reporting and addressing personal data breaches within required timeframes.
• Staff training on data protection principles and information security practices.

The 55pk Platform uses cookies and similar tracking technologies to deliver a functional, personalised and secure user experience. By using the Platform, you consent to the use of cookies as described below.

Most browsers allow you to control cookies through their settings. Disabling essential cookies will affect the functionality of the Platform. For detailed information on managing cookies in your browser, refer to your browser's help documentation.

When you make deposits or withdrawals, financial data including your payment method details, transaction amounts, PKR balances and payment method identifiers is processed. 55pk handles payment data in accordance with the following principles:

11.1 Payment method name-matching. The name registered on your 55pk account must match the name on your payment account. Transactions from third-party accounts are generally not accepted. This requirement applies to all payment methods, including bank transfers through institutions such as HBL, UBL, Meezan Bank and Bank Alfalah, and mobile wallet services such as Easypaisa and JazzCash. These institutions are referenced for context only and do not endorse or support gambling activities on this Platform.

11.2 Third-party payment processors. Where payment processing is handled by a third-party provider, that provider processes financial data under their own security standards and terms of service. 55pk requires all payment processors to meet industry security standards and to implement appropriate data protection measures.

11.3 Crypto transactions. Where cryptocurrency deposit or withdrawal options are available, wallet addresses and transaction hashes are processed as part of the transaction record. Public blockchain transactions are not within 55pk's control once broadcast to the relevant network.

Subject to applicable law and the operator's licensing jurisdiction, you hold the following rights in relation to your personal data processed by 55pk:

To exercise any of these rights, contact the 55pk support team at [email protected]. We will respond to verifiable requests within a reasonable timeframe in accordance with applicable obligations. Note that certain rights may be limited where they conflict with our legal obligations — for example, retention of KYC and transaction records for AML compliance purposes.

The 55pk Platform is strictly for adults. Use of the Services is restricted to individuals aged 18 or older — or the higher minimum age required by the operator's licensing jurisdiction. 55pk does not knowingly collect personal data from persons under the applicable minimum age.

Age verification is conducted as part of the KYC process. Where age cannot be confirmed, access to gambling Services will be restricted pending document verification. Identity documents collected for age verification purposes — including CNIC scans — are processed securely and retained in accordance with the retention schedules set out in Section 8.

As an online platform with global infrastructure, 55pk may transfer personal data to servers and service providers located outside Pakistan. Where such transfers occur, they are conducted in accordance with applicable data protection requirements, including the use of appropriate safeguards such as data processing agreements, standard contractual clauses or equivalent transfer mechanisms as required by the operator's licensing jurisdiction.

By using the Platform and providing your personal data, you acknowledge and consent to the transfer of your data to countries that may have different data protection standards than those applicable in Pakistan. 55pk takes reasonable steps to ensure that transferred data is afforded a level of protection consistent with this Policy.

55pk reserves the right to update or amend this Privacy Policy at any time. The "Last Updated" date at the top of this page will be revised whenever material changes are made. Where changes are significant — meaning they materially affect how your personal data is used or your rights as a data subject — 55pk will notify registered users via email or through a prominent in-platform notification prior to the revised Policy taking effect.

Your continued use of the Platform after the effective date of any revision constitutes acceptance of the updated Policy. If you do not agree to the revised terms, you should cease using the Platform and may close your account in accordance with the Terms & Conditions.

If you have questions about this Privacy Policy, wish to exercise your data rights, or wish to lodge a complaint about how your personal data has been handled, please contact 55pk using the details below:

If you are not satisfied with the response received from the 55pk support team regarding a data protection matter, you may have the right to escalate your complaint to the relevant supervisory authority in the operator's licensing jurisdiction. Details of applicable escalation procedures are available from the support team on request.

For general information about the Platform, please visit About Us. For common questions, see the FAQ. For details on account rules and eligibility, see the Terms & Conditions.